RIPIN Call Center – RIReach

The RIPIN Call Center offers free support to any Rhode Islander who needs help accessing healthcare, health insurance, or special education for children with disabilities.

The Call Center answers calls live Monday through Friday, 8:00 a.m. to 5:00 p.m EST.

*Call us at 401-270-0101, or email us at [email protected]

Call Center Programs and Services:

  • RIREACH: Helps Rhode Islanders access healthcare or health insurance, including resolving insurance company denials, complications with HealthSource RI and Medicaid eligibility, medical bills, and more.
  • RIPIN Healthcare Advocate: Assists people covered by both Medicare and Medicaid with insurance denials and appeals, medical benefits and billing, and the Neighborhood INTEGRITY plan. The RIPIN Healthcare Advocate can be reached directly, toll-free at 1-855-747-3224. Click here to submit a Healthcare Advocate inquiry directly.
  • Special Education: Supports families of children with disabilities in accessing special education services.

*We strive to return all phone and email messages within two business days.